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Legal

Payment Policy

Last updated: June 2026

1. Accepted Payment Methods

Auggie Medical Transportation accepts the following forms of payment:

2. When Payment is Due

Payment is due at the time of service unless a prior billing arrangement has been made. For recurring clients (e.g. dialysis transport), weekly invoicing can be arranged upon request.

3. Refund Policy

✅ Full refund available if cancelled more than 24 hours before the scheduled ride.

No refund for cancellations made within 24 hours of the scheduled ride.

Refunds are processed within 3–5 business days to the original payment method.

4. Insurance & Medicaid

We work with select insurance providers and Medicaid programs. Please contact us in advance to confirm coverage eligibility before booking. Patients are responsible for any amounts not covered by their insurance plan.

5. Additional Charges

Additional charges may apply for:

All additional charges will be communicated before the ride is confirmed.

6. Contact Us

For payment questions or billing inquiries: